{"id":6367,"date":"2025-08-06T15:58:49","date_gmt":"2025-08-06T19:58:49","guid":{"rendered":"https:\/\/www.saveursetcouleurs.ca\/faq\/"},"modified":"2026-04-07T23:46:22","modified_gmt":"2026-04-08T03:46:22","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.saveursetcouleurs.ca\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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Frequently Asked Questions<\/h1><\/div>\n<\/div><\/div>\n\n
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Online ordersSimple, fast shop<\/p><\/div><\/div>\n<\/div>\n\n\n\n

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Free shippingOn orders over $75<\/p><\/div><\/div>\n<\/div>\n\n\n\n

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Need help?See our answers below<\/p><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n

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Frequently asked questions<\/h2><\/div>
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\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat types of products can you buy at Saveurs & Couleurs?<\/span><\/div>

Saveurs & Couleurs offers an online shop featuring artisanal and gourmet products, including natural soaps, home fragrances, scented candles, jams, caramels, chocolates, maple products, sauces, jellies, spices, and gift sets.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tAre your products handmade?<\/span><\/div>

Yes, our world highlights carefully selected artisanal products, with a warm, local, and authentic spirit.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDo you offer products inspired by Quebec\u2019s terroir?<\/span><\/div>

Yes, Saveurs & Couleurs showcases local flavours, terroir-inspired products, and items chosen for their quality and unique character.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDo you have natural soaps in your shop?<\/span><\/div>

Yes, a Natural Soaps category is available in the Natural Wellness section. It\u2019s a great option for gifting or for adding a gentle, natural touch to everyday life. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDo you sell scented candles?<\/span><\/div>

Yes, the shop offers scented candles in the Candles & Decorations section. They\u2019re ideal for creating a warm atmosphere at home or as a gift. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDo you offer home fragrances?<\/span><\/div>

Yes, you can find home fragrances in the Natural Wellness section. These products are perfect for creating a soft, clean, welcoming atmosphere. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tCan I buy maple products on your site?<\/span><\/div>

Yes, maple products are part of Saveurs & Couleurs\u2019 gourmet selection, depending on item availability in the shop.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDo you offer gift sets?<\/span><\/div>

Yes, a Gift Sets category is available in the shop. It\u2019s an excellent way to give an assortment of gourmet, natural, or decorative products. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tCan I order spices and spice blends online?<\/span><\/div>

Yes, the shop includes a Spices section with products such as ground spices and spice blends, depending on available inventory.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDo you also have sauces, jellies, and condiments?<\/span><\/div>

Yes, the Fine Flavours section includes condiments, marinades, jellies, and sauces, including hot sauces and flavourful sauces.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tAre your products good gift ideas?<\/span><\/div>

Absolutely. Our candles, soaps, treats, maple products, and gift sets are great for a birthday, a visit, a thank-you, or a special occasion. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat products do you recommend for a first order?<\/span><\/div>

To discover the Saveurs & Couleurs world, many customers like to start with scented candles, natural soaps, gourmet products, or a gift set.<\/p><\/div><\/div><\/div>\n\n

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tFrom what amount is shipping free?<\/span><\/div>

Free shipping is offered on orders of $75 or more, according to the conditions shown in the shop at the time of ordering.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tCan I buy directly from your online shop?<\/span><\/div>

Yes, Saveurs & Couleurs has an online shop where you can browse categories, add products to your cart, and complete your order directly on the site.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tHow do I know if a product is available?<\/span><\/div>

Product availability is shown directly on the shop\u2019s product pages. If you\u2019re interested in an item, it\u2019s best to check its page before finalizing your purchase. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDo you have a promotions section?<\/span><\/div>

Yes, a Promotions section is available on the site. It lets you view certain products or offers featured based on current availability. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tCan I find gifts for Christmas, a birthday, or a special occasion?<\/span><\/div>

Yes, our shop is a great place to find gourmet, natural, and decorative gift ideas for Christmas, birthdays, hostess gifts, and other occasions.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tAre your products suitable for a hostess gift or a gift basket?<\/span><\/div>

Yes, many of our products are perfect for that, including candles, natural soaps, treats, and gift sets.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDo you have products for wellness and home ambiance?<\/span><\/div>

Yes, the shop also offers products focused on wellness and ambiance, such as natural soaps, home fragrances, and scented candles.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tDoes Saveurs & Couleurs sell only gourmet products?<\/span><\/div>

No. In addition to treats and fine flavours, the shop also offers wellness products, candles, decorations, and gift ideas. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tCan I review your policies before ordering?<\/span><\/div>

Yes, the site includes several legal information pages, including the general terms and conditions of sale, shipping policy, refund policy, privacy policy, and terms of use.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tHow long does it usually take to prepare orders?<\/span><\/div>

Orders are generally prepared and shipped within 24 to 48 business hours after payment is received, unless otherwise stated.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhy choose Saveurs & Couleurs?<\/span><\/div>

Saveurs & Couleurs brings together gourmet, artisanal, natural, and terroir-inspired products in one shop. It\u2019s a great destination to treat yourself or give a carefully chosen gift. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tHow can I contact you if I have a question about a product or an order?<\/span><\/div>

You can use the site\u2019s Contact page to write to us. It\u2019s the best way to reach us with a question about a product, an order, or general information. <\/p><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n

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Featured Products<\/h2><\/div>
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Frequently Asked Questions<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"plain-container","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"disabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-6367","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false,"dgwt-wcas-product-suggestion":false},"uagb_author_info":{"display_name":"Evalnor","author_link":"https:\/\/www.saveursetcouleurs.ca\/en\/author\/evalnor\/"},"uagb_comment_info":0,"uagb_excerpt":"Frequently Asked Questions","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.saveursetcouleurs.ca\/en\/wp-json\/wp\/v2\/pages\/6367","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.saveursetcouleurs.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.saveursetcouleurs.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.saveursetcouleurs.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.saveursetcouleurs.ca\/en\/wp-json\/wp\/v2\/comments?post=6367"}],"version-history":[{"count":4,"href":"https:\/\/www.saveursetcouleurs.ca\/en\/wp-json\/wp\/v2\/pages\/6367\/revisions"}],"predecessor-version":[{"id":6792,"href":"https:\/\/www.saveursetcouleurs.ca\/en\/wp-json\/wp\/v2\/pages\/6367\/revisions\/6792"}],"wp:attachment":[{"href":"https:\/\/www.saveursetcouleurs.ca\/en\/wp-json\/wp\/v2\/media?parent=6367"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}